Frequently Asked Questions

At Vconnx, we don’t just assign VAs - we carefully match you with skilled, vetted

professionals who align with your goals. Our approach includes dedicated backup support,

quality assurance, and personalized service, making us your strategic outsourcing partner,

not just a provider.

Our VAs are equipped to support:

📅 Administrative Support (emails, calendar, file management)

📞 Customer Service (phone, chat, email)

📱 Social Media Management

⚙️ Search Engine Optimization (SEO)

📝 Lead Generation & Research

⌨️ Data Entry & Reporting

🖥️ Graphic Design & Video Editing

We are proudly headquartered in Surigao City, Philippines.

All our virtual assistants are Filipino professionals, known for their reliability,

English fluency, and exceptional work ethic.

✔ Rigorous hiring & screening

✔ Ongoing training & mentorship

✔ Dedicated team leaders & quality analysts

✔ Regular performance reports

✔ Backup VA support so you’re never left hanging

Yes! We offer custom matching. Whether you need a VA skilled in SEO, CRM,

design, or tech support we’ll match you with someone who fits your business needs.

Absolutely. Choose from:

Part-Time (20 hours/week)

Full-Time (40 hours/week)

Project-Based (fixed scope)

We scale as your needs evolve.

Our team includes operations managers, team leaders, and quality analysts to

ensure your VA stays on track. We’re hands-on, offering proactive support every step

of the way.

Yes. Our plans are clear, fair, and affordable no surprise fees or lock-in contracts.

Outsourcing through Vconnx offers premium service at a fraction of the cost of hiring locally.

No worries, we stand by our satisfaction guarantee. If your VA isn’t the right fit,

we’ll replace them promptly at no extra charge. Your success is our priority.

A happy team = happy clients. From team building events to community service

projects, we foster a positive environment that reflects in the quality of work

we deliver to you.

📞 Step 1: Fill out our Contact Form

🗓️ Step 2: Book a FREE discovery call

✅ Step 3: Get matched with your ideal virtual assistant

🚀 Step 4: Scale smarter with Vconnx!

Outsourcing staff means hiring skilled professionals from outside your company to handle specific tasks or projects. This helps reduce operational costs, improve efficiency, and give you access to expert services like virtual assistance, social media management, web development, and digital marketing without the need for in-house hiring.

A virtual assistant can handle a variety of tasks, including admin VA support, CRM support, email management, scheduling, customer service, content creation, and social media posting—helping you save time and stay organized.

When you outsource social media management, a dedicated VA or digital marketing specialist will create content, schedule posts, monitor engagement, respond to messages, and analyze performance—allowing you to maintain an active and engaging online presence.

An Admin VA focuses on administrative support, such as managing emails, preparing reports, organizing files, handling calendars, and coordinating with clients—ensuring smooth day-to-day operations for your business.

CRM support ensures your customer relationship management system is set up, maintained, and optimized. A skilled VA can update contacts, track leads, automate follow-ups, and generate reports—helping you convert more prospects into loyal customers.

Yes! Our outsourcing staff can handle web development, including designing, building, and maintaining websites. Whether you need a corporate site, e-commerce store, or landing page, our developers ensure it’s functional, user-friendly, and optimized for conversions.

Digital marketing can be part of a VA’s role, covering tasks such as SEO, content creation, paid ads, email marketing, and social media campaigns—helping your business reach more potential customers online.

Yes! Many virtual assistants are multi-skilled, allowing you to have one person manage social media, admin VA tasks, and CRM support—making your operations more efficient and cost-effective.

If you’re overwhelmed with repetitive tasks, want to focus on core business strategies, or need expert skills like web development, social media management, or digital marketing without hiring full-time employees, outsourcing is a smart solution.

Simply determine your needs—whether it’s admin VA, CRM support, social media management, web development, or digital marketing—and we’ll match you with a qualified professional who can start helping your business right away.