Frequently Asked Questions

Smart Support for Smarter Business

At Vconnx, we simplify operations, boost productivity, and drive growth by providing expert virtual assistants to handle your essential tasks—so you can scale with confidence.

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Frequently Asked Questions

Smart Support for Smarter Business

At Vconnx, we simplify operations, boost productivity, and drive growth by providing expert virtual assistants to handle your essential tasks—so you can scale with confidence.

1. What makes Vconnx different from other outsourcing agencies?

At Vconnx, we don’t just assign VAs - we carefully match you with skilled, vetted

professionals who align with your goals. Our approach includes dedicated backup support,

quality assurance, and personalized service, making us your strategic outsourcing partner,

not just a provider.

2. What tasks can your virtual assistants handle?

Our VAs are equipped to support:

📅 Administrative Support (emails, calendar, file management)

📞 Customer Service (phone, chat, email)

📱 Social Media Management

⚙️ Search Engine Optimization (SEO)

📝 Lead Generation & Research

⌨️ Data Entry & Reporting

🖥️ Graphic Design & Video Editing

3. Where is Vconnx based, and where are your VAs located?

We are proudly headquartered in Surigao City, Philippines.

All our virtual assistants are Filipino professionals, known for their reliability,

English fluency, and exceptional work ethic.

4. How do you ensure quality and reliability?

✔ Rigorous hiring & screening

✔ Ongoing training & mentorship

✔ Dedicated team leaders & quality analysts

✔ Regular performance reports

✔ Backup VA support so you’re never left hanging

5. Can I request a VA with a specific skill set?

Yes! We offer custom matching. Whether you need a VA skilled in SEO, CRM,

design, or tech support we’ll match you with someone who fits your business needs.

6. Do you offer flexible work arrangements?

Absolutely. Choose from:

Part-Time (20 hours/week)

Full-Time (40 hours/week)

Project-Based (fixed scope)

We scale as your needs evolve.

7. What support do I get after hiring a VA?

Our team includes operations managers, team leaders, and quality analysts to

ensure your VA stays on track. We’re hands-on, offering proactive support every step

of the way.

8. Is your pricing transparent?

Yes. Our plans are clear, fair, and affordable no surprise fees or lock-in contracts.

Outsourcing through Vconnx offers premium service at a fraction of the cost of hiring locally.

9. What if I’m not happy with my VA?

No worries, we stand by our satisfaction guarantee. If your VA isn’t the right fit,

we’ll replace them promptly at no extra charge. Your success is our priority.

10. Why does Vconnx value team culture and community so much?

A happy team = happy clients. From team building events to community service

projects, we foster a positive environment that reflects in the quality of work

we deliver to you.

11. How do I get started with Vconnx?

📞 Step 1: Fill out our Contact Form

🗓️ Step 2: Book a FREE discovery call

✅ Step 3: Get matched with your ideal virtual assistant

🚀 Step 4: Scale smarter with Vconnx!