Privacy Policy

Vconnx Virtual Solutions

Last Updated: April 5, 2025

Welcome to Vconnx Virtual Solutions , a virtual assistant and digital solutions company based in the Philippines , offering services to businesses worldwide, including the United States and other countries .

We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage with our services such as CRM management, social media management, administrative support, and website development.

By using our website or our services, you agree to the collection and use of your information in accordance with this Privacy Policy.

Information We Collect

We may collect the following types of information:

Personal Information You Provide:

Full name
Email address
Phone number
Business details (name, industry, etc.)
Messages sent via contact forms, email, chatbot, or CRM systems
Payment information (if applicable)

Operational & Business Data:

Social media account access (for SMM services)
Customer data and lead information (for CRM services)
Website files, login credentials, and analytics
Administrative tasks (e.g., calendar, emails, appointments)

Operational & Business Data:

IP address
Device type, browser type, and operating system
Time and date of visits
Pages viewed
Referring URLs

How We Use Your Information

We use the collected information for the following purposes:

To respond to your inquiries or requests
To provide and improve our services (CRM, SMM, Admin Support, Website Dev)
To communicate updates, offers, or newsletters (with your consent)
To monitor and enhance website performance
To secure our systems and prevent abuse
To comply with legal obligations

How We Share Your Information

We do not sell, trade, or rent your personal information to third parties without your consent, except in the following cases:

Service Providers

We may share your data with third-party tools or platforms (e.g., email marketing software, CRM systems, hosting providers, payment processors), under strict confidentiality agreements.

Legal Compliance

If required by law, regulation, court order, or legal process, we may disclose your information.

Business Transfers

In the event of a merger, acquisition, or asset sale, your data may be transferred, always subject to confidentiality and protection obligations.

Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information from unauthorized access, disclosure, alteration, or destruction.

However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

For client data related to CRM, SMM, and admin support, all information is handled under strict confidentiality policies within our team.

International Data Transfers

Since our office is located in the Philippines , and we serve clients globally, your information may be transferred and processed outside of your country of residence, including to the Philippines .

We ensure that any international data transfer complies with applicable laws and that appropriate safeguards are in place.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking tools to enhance user experience and analyze traffic patterns. You can choose to disable cookies through your browser settings, although this may affect certain features of the site.

Third-Party Links

Our website may contain links to external websites not operated by us. We are not responsible for the content or privacy practices of these third-party sites. We encourage users to review their privacy policies before sharing any information.

Children’s Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will delete it in accordance with applicable laws.

Your Data Protection Rights

Depending on your location, you may have the following rights regarding your personal information:

The right to access the information we hold about you
The right to correct inaccuracies
The right to request deletion of your data (subject to conditions)
The right to restrict processing
The right to object to certain processing activities
The right to withdraw consent at any time

To exercise these rights, please contact us at [email protected]

Retention of Data

We retain your information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law. After that period, we will securely delete or anonymize your data.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.